Category Leadership Is a Distraction
By
Brandon Ellis
·
3 minute read
Spend a little time around marketing conversations and you’ll start hearing the same kind of advice repeated over and over.
Build a category. Become the category leader. Own the narrative.
It’s bold advice, and in the right circumstances, it can absolutely work. But when you step back and look at how most mid-sized B2B companies actually grow, the strategy starts to look a little out of place.
Category leadership is expensive. It requires years of market education, consistent messaging, and a willingness to invest long before the payoff shows up. Most organizations simply don’t operate on that kind of timeline. Leadership teams are trying to hire the right people, improve margins, stabilize operations, and hit quarterly targets.
And if we’re honest, many companies chasing category leadership are still trying to clean up their CRM data.
That’s not a criticism. It’s just reality.
When Category Thinking Shows Up Too Early
The idea of owning a category sounds exciting, but it often creates the wrong incentives inside a growing business.
When companies start thinking this way too early, everything tends to get broader. Messaging becomes more general so it can appeal to a wider audience. Marketing campaigns start reaching in multiple directions. Sales teams get asked to pursue opportunities that are only loosely connected to what the company actually does best.
You’ve probably seen this happen in real time. A company that used to be known for solving a very specific problem slowly starts describing itself in bigger and bigger terms. The language becomes impressive, but somehow the value becomes harder to explain.
Instead of sharpening the business, the strategy starts to blur it.
How Most Mid-Market Companies Actually Grow
If you look at companies that grow consistently in the middle of the market, their strategy is usually much simpler.
They focus on becoming the obvious choice for a specific type of customer.
That focus shows up in a few practical ways. They define their niche clearly and build deep expertise around a specific problem. They become well known within a particular industry or geographic region. Internally, their marketing, sales, and delivery teams are aligned around a clear offering instead of a long list of loosely related services.
None of this is particularly flashy. But it creates momentum.
Sales conversations become easier because customers understand the value quickly. Close rates improve because the company is speaking directly to the problems buyers care about most. Referrals start happening naturally because people know exactly who to recommend.
It’s much easier to grow when people understand what you actually do.
The Irony of Category Leaders
There’s also a bit of irony in the way category leadership gets discussed.
Many companies that are now considered category leaders didn’t start by trying to dominate a category at all. They started by solving a very specific problem for a very specific group of customers.
Salesforce is a good example. In the early days, the company wasn’t positioning itself as the leader in cloud CRM. The focus was much simpler. Sales teams were frustrated with expensive, complicated CRM systems that required running their own servers.
Delivering CRM through the browser solved that problem.
The category narrative came later.
HubSpot followed a similar path. Early on, the company focused on smaller B2B organizations that needed a simpler way to attract and manage leads online. The idea of inbound marketing eventually became a category, but the traction came first from serving a very specific audience.
Even outside of software, the pattern is the same.
Yeti didn’t start by trying to dominate the entire cooler market. The brand built its early reputation with hunters and serious outdoor enthusiasts who needed equipment that could survive extreme use. Once that audience trusted the brand, expansion into a broader market became possible.
Focus came first. Category status came later.
The Pattern Shows Up Everywhere
You see the same pattern across the middle market.
A manufacturing company becomes the go-to supplier for a specific component inside the agricultural industry before expanding into adjacent sectors.
A service firm establishes dominance in one metro region before attempting national growth.
A software platform becomes indispensable to one department inside a particular industry before broadening its product offering.
In each case, growth starts with clarity. The company knows who it serves and why customers choose them.
That clarity makes everything else easier.
A Better Question for Leadership Teams
Instead of asking, “How do we become the category leader?” it’s often more helpful to ask a different question.
Where could we become the obvious choice?
That might mean focusing on a specific industry. It might mean serving a particular type of customer. Sometimes it means dominating a geographic region or solving a narrow but painful problem better than anyone else.
When a company gets that level of clarity, momentum tends to follow.
A Final Thought
Category leadership can be powerful when the conditions are right.
But for many companies, the more practical path to growth starts somewhere much simpler. Focus on a niche. Serve that audience exceptionally well. Build reputation and results there first.
Expansion becomes much easier once that foundation is in place.